When a Business Central key user spots a missing feature or hits a bug, the natural place to flag it is the system they are sitting in. duveka Ticket System lets your team open and track tickets directly from Business Central. The development context is captured automatically, the back and forth happens in one place, and nothing gets lost in a side channel of emails.
Once a ticket is in flight, the question is when it lands. duveka Ticket System shows the current status of every request, the release it is targeted for and the roadmap of upcoming improvements. Your team finally sees what is coming, what is in progress and what is already in their next update.
After delivery, your team can send structured feedback on completed tickets. The development team uses that feedback to improve future releases, and your role centre keeps the latest ticket activity always one click away. The result is a tighter loop between you and us, with less noise and more delivered value.
Modern ERP partnerships need an agreed channel for change requests. duveka Ticket System is that channel, embedded in the system itself.
Customers running duveka modules in production who keep finding new ideas. Partner organisations that manage Business Central tenants for end users. Internal IT teams that want a single, professional channel between business users and the development partner. duveka Ticket System replaces email threads with traceable work.
Customers running duveka modules in production who keep finding new ideas. Partner organisations that manage Business Central tenants for end users. Internal IT teams that want a single, professional channel between business users and the development partner. duveka Ticket System replaces email threads with traceable work.
Kassim Umaru – Sales Teamlead
kum [at] duveka.de
+49 151 64761448
Contact us for a no-obligation consultation.